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Elements and Performance Criteria

  1. Analyse a change
  2. Review results of change with stakeholders
  3. Identify future improvements

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Change includes one or more of:

plant, operations, products, procedures or practice

continuous improvement (or an improvement event/project) or implementing new products, technology or systems

intended to make an improvement or to implement new products, technology or systems.

Presentation of information may occur in one or more formats:

in appropriate visual forms (e.g. graphs, charts and noticeboards

verbally or other forms able to be understood and used by stakeholders.

Stakeholders include one or more of:

work team members

value stream members

managers.

Results of change include one or more of:

an initial improvement followed by a return to previous performance

continued improvement

continued detriment or other variations over time.

Improvements include one or more of:

changes to operations, process, plant, procedures or practice

changes to ensure positive benefits are maintained.

Sustaining improvement include one or more of:

standard procedures and work instructions

standard practice

other relevant documents and practices.

Team leader includes one or more of:

a person with a formal, permanent role

a person with an ad hoc role in facilitating the function of a team in a workplace.

Knowledge Evidence

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to analyse a change, including knowledge of:

methods of determining the impact of a change using quantitative analysis of process data, including advanced statistical/mathematical analysis and basic qualitative techniques

organisation metrics, particularly those related to the change

sources of data (actual and possible) within the organisation and the value stream

range of typical metrics, their applications and limitations

trends, correlation and causation.